Last revised: 18/02/2023 Welcome to www.elysabel.com (hereinafter referred to as the "Site") Please read the following terms and conditions carefully, as they bind you to the Merchant, the owner of the Site. In addition, you hereby agree to communicate with the Merchant electronically for all your exchanges and that these exchanges meet all the requirements of written communication. We reserve the sole discretion to refuse service, cancel an order, terminate your account, remove or edit the content of the Site or cancel an order whether or not you have complied with these Terms and Conditions. If you have any problems with an order, please contact us as soon as possible at the following address: magie@elysabel.com Elysabel (hereinafter referred to as the "Merchant") 147 Grande Côte Ouest Lanoraie Quebec Canada Privacy Policy Please review our privacy policy accessible at the foot of our site to learn about the ways in which we collect, share and manage your personal information. The products and services offered are intended for sale to adults who have reached the age of majority in your place of residence, i.e., 18 years of age in the province of Quebec. By using the Merchant's Site, you represent and warrant that you are of the age of majority in your place of residence. Accuracy of information We make every effort to ensure that all information published on our Site is error-free, but we cannot guarantee this. We may refuse or cancel an order containing an item with an incorrect description or price. Unless otherwise stated, prices are quoted in Canadian currency. The products offered on our Site as well as the dates of offers, prices and availability, characteristics and technical specifications of these products are subject to revision and change without notice. It is possible that a product ordered online is no longer available in our inventory or that it cannot be delivered due to a situation beyond our control. We will then cancel the order and refund the sums paid in return, if this is the case. Your only recourse in the event of non-conformity of the description of a product is to return it in its original packaging for a refund, in accordance with the refund provisions that apply below. Registration and Password You will be required to complete a registration form in order to access certain parts and features of the Merchant Site. You agree to provide us with current and truthful information and to keep such information current at all times. You agree to protect the confidentiality of your user name and password as well as access to your computer, so that no other person uses it. You are responsible for all transactions carried out on your account using this information. You must notify us immediately of any unauthorised use of your user name and password and of any breach of security of which you are aware, within forty-eight (48) hours of becoming aware. Comments You may post comments and criticisms relating to the content of the Site. You are entirely responsible for the comments you post, we are not responsible for them and you undertake to indemnify the Merchant against any damage arising from them. It is forbidden to make comments on behalf of others, to conceal your identity or to make comments that are illegal, obscene, threatening, defamatory or that violate the privacy or intellectual property of any person or that constitute chain letters, mass mailings or spam. We reserve the right, but have no obligation, to edit or remove comments without explanation, and we assume no responsibility for systematically reviewing posted comments. When you post a comment, you grant the Merchant a non-exclusive, royalty-free, perpetual and irrevocable right to use the name and published content, to reproduce, modify, adapt, publish, perform, translate, broadcast, communicate to the public and display it throughout the world and in any medium. We ask you to publish only one review per product, unless you wish to add new information. You undertake to comment only on products that you have personally tried, maintaining a respectful tone at all times. It is forbidden for employees and competitors of distributors and manufacturers to post reviews. Applicable laws These terms and conditions are governed by the laws of the province or state of Quebec or the country of Canada applicable thereto. In addition, any legal action against the Merchant must be brought before the judicial district in which the city of Lanoraie is located. Order errors In the event that you believe that an error occurred during the placing of an order, we invite you to notify us without delay, but at the latest within 48 hours of its discovery by sending us a message at the following address: magie@elysabel.com and indicating in sufficient detail the error that was made. Delivery and returns Unless you have chosen a specific carrier and delivery time at the time of the transaction for which additional charges may apply, the method of delivery and the name of the carrier will be determined by the Merchant and our usual delivery times in your territory are : 2 to 3 weeks (international) and one week (Canada) We undertake to deliver your purchases within a reasonable time subject to the availability of the carriers used by the sender, who are solely responsible for the delivery of the products or services purchased. The risk of loss and the right of ownership of the goods or services purchased are transferred to you when they are handed over to the carrier or, if the goods cross an international border, this risk is transferred to you after customs clearance. In-store collection of a purchase made online must take place during normal opening hours. In this case, the risk of loss and the right of ownership of the goods purchased are transferred to you when you take possession of them in the shop. Cancellation, cancellation, return, exchange or refund policy Cancellations of correct and error-free orders are not permitted. Exchanges are not permitted. Limitation of warranties SUBJECT TO APPLICABLE LAW, THE MERCHANT DISCLAIMS ALL WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, RELATING TO THE TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF PRODUCTS AND SERVICES SOLD ON THE SITE. IT ALSO EXCLUDES ANY WARRANTY OR CONDITION, EXPRESS OR IMPLIED, IN THE CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR THROUGH THE SITE AND ON ITS SERVERS AND IN ELECTRONIC COMMUNICATIONS. Limitation of liability THE MERCHANT SHALL NOT BE LIABLE FOR ANY DIRECT OR INDIRECT DAMAGES, RESULTING FROM THE USE OR MISUSE OF THE SITE OR FOR THE PURCHASE OF GOODS THROUGHOUT THE SITE INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFIT, USE OF DATA OR OTHER INTANGIBLES, EVEN IF THE MERCHANT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Copyright Copyright and Trademarks contained in the information published on the Site are protected by intellectual property laws and are made available on the Site by the granting of a specific licence in this respect. In accordance with the intellectual property laws in force, it is forbidden to use, display or exhibit any trademark, copyright or any other protected work accessible on the Site for any reason other than to proceed with the sale of these products and services without the right to grant sub-licences to third parties. The owners of the marks appearing on the Site retain all rights not expressly granted in these Terms and Conditions. If you have reason to believe that any of the Terms and Conditions have been breached or if your work has been copied or is being used on our Site in a way that infringes your intellectual property rights, please inform us as soon as possible by sending us a message to the following address: magie@elysabel.com, giving sufficient details of the infringement.

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